TERMS AND CONDITIONS OF THE DEEPER WIN YOUR MONEY BACK CAMPAIGN
1. INTRODUCTION
We are Deeper, UAB (“Deeper”, “we”, “us” or the “Organizer”) legal entity code 302749154, address Antakalnio g. 17, LT-10312 Vilnius, Lithuania. We are happy that you choose Deeper products, and we want to invite you to Deeper Win Your Money Back campaign (“Program”)! Below we provide these terms and conditions (“Rules”) for the Program.
The Program is a prize draw. Not every participant will receive a refund: six (6) winners will be selected by random draw as described in Section 4. The prizes, their number and their maximum value are described in Section 5. These Rules are available free of charge to anyone on the dedicated website and on request at support@deeper.eu.
You can register to this Program only via the internet (on dedicated website https://deepersonar.com/pages/money-back-campaign). Unfortunately, registration to the Program via post, phone or by other means is not possible.
If you choose to participate in the Program, you confirm that you have read and acknowledged the Rules and you agree with them. If you do not agree to these Rules, please do not participate in the Program.
The Program period is from 10 November 2026, 00:00 until 31 December 2026, 23:59 Eastern European Time (EET, UTC+2) (“Program period”). Only new products purchased during the Program period are eligible. Registrations must be submitted no later than 31 December 2026, 23:59 EET. Registrations received after this time will not be accepted.
2. WHO CAN PARTICIPATE?
Participation in this Program is open only to residents of Austria, the Czech Republic, Estonia, France, Germany, Hungary, Lithuania, the Netherlands, Norway, Slovakia, Slovenia, Sweden, Switzerland and the United Kingdom of Great Britain and Northern Ireland (England, Wales, Scotland and Northern Ireland).
A participant must be at least 18 years old and of legal age in the jurisdiction in which he/she resides.
You can’t participate in this Program if you are:
- Our employee, representative or agent, or an immediate family member (spouse or partner, parent, child, sibling) or household member of such person.
- A person involved in the development, production or distribution of materials related to the Program.
3. REGISTRATION
To participate in the Program, you shall:
- Purchase a new Deeper sonar (Deeper Start, PRO+ 2, CHIRP+ 3, CHIRP+ 4, Deeper Adventure Bundle), Deeper Quest, Deeper Quest with Downscan or Deeper Spark from any seller (physical store, online store or online marketplace) during the Program period. Second-hand, refurbished or used products are not eligible.
- Visit https://deepersonar.com/pages/money-back-campaign, enter the required data in the dedicated registration form, including the product serial number, provide proof of purchase (photo of the receipt, or the invoice or order confirmation from the online store or marketplace showing the seller’s name, the date of purchase, the product and the price paid), and confirm your acceptance of the Rules.
- Connect the purchased product to the Fish Deeper app at least once before the end of the Program period. This is a mandatory condition of participation. Deeper will verify the connection in its systems using the product serial number provided in the registration form.
Each purchased product constitutes one entry. The same proof of purchase and the same product serial number may be registered only once. Registration must be made by the person who purchased the product.
If the purchased product is returned and the purchase price is refunded (including under the statutory right of withdrawal or a store return policy), the registration becomes invalid. If a winner returns the product after receiving the prize, Deeper has the right to request repayment of the prize.
Deeper reserves the right to exclude or disqualify any registration that, on reasonable grounds, is deemed to be in breach of these Rules.
4. WINNERS
Only registrations that meet the requirements of these Rules will take part in the draw. Deeper may check registrations during the Program period and before the draw.
Winners will be selected by random draw on 02 January 2027. A separate draw will be held for each prize category: (1) Deeper Quest, (2) Deeper Quest with Downscan, (3) Deeper Spark, and (4) Deeper sonars (Deeper Start, PRO+ 2, CHIRP+ 3, CHIRP+ 4, Deeper Adventure Bundle). Only valid registrations of products in the relevant category take part in that category’s draw.
The draw will be carried out using a random selection tool in the presence of a commission of at least [three] Deeper representatives, and a written protocol of the draw will be drawn up and kept.
The first name, the initial of the surname and the country of each winner will be announced on 02 January 2027 at 15:00 EET on the dedicated website https://deepersonar.com/pages/money-back-campaign.
Winners will be notified by e-mail on 02 January 2027, sent to the e-mail address provided during registration. Please check your spam folder.
A winner must reply to the e-mail and provide the requested information no later than 04 January 2027, 23:59 EET. If a winner does not reply within this period, does not meet the requirements of these Rules (including the requirement that the product has been connected to the Fish Deeper app), or cannot provide the requested proof, the winner loses the right to the prize and the prize will not be awarded. No additional draw will be held. If there are no valid registrations in a category, thpree prize in that category will not be awarded.
A winner must keep the original proof of purchase showing the date of purchase. It may be requested to confirm the registration and award the prize.
The winner must provide the personal data listed in Section 6. It is the winner’s responsibility to provide correct information to claim the prize.
5. PRIZE
Six (6) winners will receive a refund of the purchase price of the registered product: one (1) in the Deeper Quest with Downscan category (maximum value EUR 2,199.00), one (1) in the Deeper Quest category (maximum value EUR 1,849.00), one (1) in the Deeper Spark category (maximum value EUR 899.00) and three (3) in the Deeper sonars category (maximum value per prize: Deeper Start EUR 114.99, PRO+ 2 EUR 299.99, CHIRP+ 3 EUR 329.99, CHIRP+ 4 EUR 429.00, Deeper Adventure Bundle EUR 329.00).
The refund equals the price actually paid for one (1) eligible product, including VAT, as shown on the proof of purchase, excluding delivery costs, other products on the same receipt and any discounts or amounts already refunded, up to the maximum value of the relevant prize set out above. The refund will be paid in EUR. If the product was purchased in another currency, the amount will be converted at the European Central Bank reference rate valid on the date of purchase or, if the European Central Bank does not publish a rate for that currency, at the rate published by the Bank of Lithuania.
The refund will be paid by bank transfer to the account provided by the winner. Deeper will initiate the refund within thirty (30) days after the announcement of the results, provided the winner has submitted all required information within the deadlines set out in Section 4 and the winner’s eligibility has been verified. Deeper is not responsible for the time it takes for the payment to reach the winner’s account or for fees charged by the winner’s bank.
There are no other alternatives to substitute the prize in whole or in part. Prize will only be awarded directly to the winner unless otherwise agreed in writing by Deeper.
If a winner is disqualified for a breach of these Rules, the prize will not be awarded. Deeper will not be responsible for non-delivery of the prize due to incorrect information provided by the winner. Each person may receive a maximum of one (1) prize in the Program. If the same person is drawn more than once, he/she will receive only the first prize drawn, and any further prize will be redrawn in the same category during the same draw. The winner is responsible for any taxes applicable to the prize in the winner’s country of residence, except where the law requires Deeper to calculate and pay them.
6. YOUR PERSONAL DATA
Data controller: Deeper, UAB, legal entity code 302749154, address Antakalnio g. 17, LT-10312 Vilnius, Lithuania, e-mail support@deeper.eu.
What data we process, why and on what legal basis:
(a) Registration and participation (all participants): registering participants, checking eligibility (including verifying in our systems, through the product serial number, that the product has been connected to the Fish Deeper app, which is a condition of participation), preventing duplicate entries, carrying out the draw and contacting winners
- Processed personal data: Name, surname, e-mail address, country of residence, the product purchased, the product serial number, and proof of purchase (which may show the seller, date, product and price)
- Personal data retention periods: Participants who did not win: 6 months after the end of the Program. Winners: 6 months after the prize is paid, except data that is part of the payment record under (b)
- Legal grounds for personal data processing: Performance of the agreement concluded by accepting these Rules (Art. 6(1)(b) GDPR)
(b) Prize payment (winners only): paying the prize, keeping accounting records and complying with tax obligations
- Processed personal data: Bank account number (IBAN) and account holder name, date of birth (to confirm legal age) and address
- Personal data retention periods: Data documenting the payment (name, surname, amount, date, bank transaction record, IBAN): 10 years after the end of the Program. Date of birth and address: 6 months after the prize is paid
- Legal grounds for personal data processing: Performance of the agreement (Art. 6(1)(b) GDPR); compliance with legal obligations under accounting and tax laws (Art. 6(1)(c) GDPR)
(c) Publication of winners: ensuring the transparency of the draw. Participants may object to publication by contacting us; in that case only their country will be published
- Processed personal data: First name, initial of the surname and country
- Personal data retention periods: Removed from the website 3 months after the results are announced
- Legal grounds for personal data processing: Our legitimate interest in showing that prizes were actually awarded (Art. 6(1)(f) GDPR)
(d) Draw protocol and fraud prevention: documenting the draw, and detecting duplicate or fraudulent entries
- Processed personal data: Registration data, verification results, draw protocol
- Personal data retention periods: Draw protocol: 10 years after the draw. Data on excluded or disqualified registrations: 6 months after the end of the Program, unless needed for a pending complaint or legal claim
- Legal grounds for personal data processing: Our legitimate interest (Art. 6(1)(f) GDPR)
(e) Direct marketing: sending marketing communications, only if the participant ticks the separate, optional consent box in the registration form. Consent is not a condition of participation and does not affect the chances of winning. It can be withdrawn at any time through the unsubscribe link in each message or by contacting us
- Processed personal data: E-mail address. Record of consent and withdrawal (date, time, consent text)
- Personal data retention periods: Until consent is withdrawn, or 2 years after the last interaction with our communications, whichever is earlier. Proof of consent and withdrawal: 3 years after withdrawal. The e-mail address may be kept on a suppression list only to make sure no further messages are sent
- Legal grounds for personal data processing: Consent (Art. 6(1)(a) GDPR)
(f) Handling complaints and legal claims: examining and responding to complaints and requests, and establishing, exercising or defending legal claims
- Processed personal data: Data needed for the specific complaint or claim: name, surname, contact details, registration data, proof of purchase, correspondence, and documents related to the complaint or claim
- Personal data retention periods: Until the complaint or legal claim is finally resolved (including any appeal), plus the applicable limitation period
- Legal grounds for personal data processing: Our legitimate interest in handling complaints and in establishing, exercising or defending legal claims (Art. 6(1)(f) GDPR); where applicable, compliance with legal obligations under consumer protection law (Art. 6(1)(c) GDPR)
Providing the data marked as required in the registration form is necessary to participate; without it we cannot register you. Winners who do not provide the data listed in point (b) cannot receive the prize. We receive your data directly from you; to verify the app connection, we use data already held in our Fish Deeper app systems linked to the product serial number. We do not ask for, and you should not upload, documents containing more data than needed (for example, you may cover payment card details on the receipt).
Who receives your data: our service providers who process data on our behalf and under our instructions (website hosting, IT, cloud and e-mail service providers), banks and payment institutions executing prize payments, our professional advisers (lawyers, auditors), and state authorities (for example, tax authorities) where required by law. We do not sell your data. If data is transferred outside the European Economic Area, we ensure appropriate safeguards, such as European Commission adequacy decisions (including those for Switzerland and the United Kingdom) or standard contractual clauses approved by the European Commission. You can request a copy of the safeguards by contacting us.
Winners are selected by random draw. We do not use your data for profiling or automated decision-making that has legal or similarly significant effects on you.
We apply appropriate technical and organizational measures to protect your data against unauthorized access, loss or alteration, and access to registration data is limited to persons who need it to run the Program.
For more information, please see our Privacy Policy.
7. YOUR RIGHTS
If you have given consent to direct marketing, you can withdraw it at any time, without affecting the lawfulness of processing before its withdrawal. You can also withdraw from the Program at any time by contacting us; however, after withdrawal you will no longer be able to win a prize.
Also, you have:
- The right to be informed.
- The right to access the information related to your personal data.
- The right to rectification of your personal data, the right to be forgotten.
- The right to restrict the processing of your personal data.
- The right to object to the processing of your personal data.
- The right to data portability.
- The right not to be subject to a decision based solely on automated processing.
There are some limitations and preconditions provided by law. If this is the case, we will make a reasoned statement regarding this situation.
If you believe your data is processed unlawfully, you have the right to lodge a complaint with the State Data Protection Inspectorate of the Republic of Lithuania (www.vdai.lrv.lt) or with the data protection supervisory authority in your country of residence (for UK residents, the Information Commissioner’s Office; for residents of Switzerland, the Federal Data Protection and Information Commissioner). However, we kindly ask you to contact us first so we can try to solve the situation.
8. HOW TO EXERCISE YOUR RIGHTS
Contact us via e-mail at support@deeper.eu to let us know you wish to exercise any of your rights.
We will respond to your request without undue delay and in any event within one (1) month of receiving it. Where necessary, taking into account the complexity and number of requests, this period may be extended by two (2) further months; we will inform you of any such extension within the first month. For more information, please see our Privacy Policy.
9. FINAL PROVISIONS
These Rules enter into force on 10 November 2026. We may amend these Rules only where necessary (for example, due to changes in legislation or circumstances described below). Amendments will be published in advance in the same manner as these Rules and will not reduce the number or value of prizes or otherwise worsen the conditions for participants who have already registered.
To the extent permitted by law, Deeper and its affiliates are not liable for any indirect or consequential loss, loss of profit or additional costs arising from the Program. Nothing in these Rules limits or excludes liability for death or personal injury, for damage caused intentionally or through gross negligence, or any other liability that cannot be limited or excluded under applicable law.
Deeper reserves the right to inspect all registrations and winners and to refuse to award a prize, to withdraw eligibility for a prize, to exclude a participant for unfair behavior during the Program, or to refuse to allow any further participation in the Program if there are reasonable grounds for believing that there has been a breach of the Rules or of any of the instructions which form part of the requirements of participation in this Program, or otherwise if participant has obtained an unfair advantage by participating in the Program or has won by unfair means.
If circumstances arise which are beyond the reasonable control of Deeper or otherwise arise where fraud, abuse and/or error (human or computer) has affected or could affect the Program or the awarding of prizes, and if the circumstances make it unavoidable, Deeper reserves the right to modify or terminate the Program or these Rules. Deeper may do so at any time but will always seek to minimize the impact on all participants so as not to cause unnecessary disappointment. If the Program is terminated early, the draw will be held among valid registrations received until the date of termination.
All advertising and promotional materials of the Program will state the nature, number and value of the prizes, the Program period and where these Rules can be consulted free of charge, and will not suggest that a recipient has already won a prize. The Program is not directed at persons under 18 years of age.
Complaints and requests can be made in writing to Customer Service on the website https://deepersonar.com/support, via support@deeper.eu or by post to Deeper, UAB, Antakalnio g. 17, LT-10312 Vilnius, Lithuania. These Rules are governed by the laws of the Republic of Lithuania. This does not deprive participants who are consumers of the protection afforded to them by the mandatory provisions of the law of their country of residence. Disputes shall be settled by the competent courts of the Republic of Lithuania, unless mandatory law gives consumers the right to bring proceedings in the courts of their country of residence. Consumers may also apply for out-of-court dispute resolution to the State Consumer Rights Protection Authority of the Republic of Lithuania (www.vvtat.lt).
These Rules are published in English and other languages. In case of discrepancies, the English version shall prevail, unless mandatory law provides otherwise.
For any questions, do not hesitate to contact us at support@deeper.eu.