LED indicator and battery issues
If you are experiencing any issues with the charging of the device, please connect your Deeper PRO, PRO+ or 3.0 to a charger and check the color of the light indicator. This will show the status of the battery.
- A blinking orange light means that the battery is charging, and there are no issues. It takes roughly 2 hours to fully charge the battery from 0% to 100%
- A green light means that the battery is fully charged
- A blue light means that it is too cold to charge the battery. Lithium batteries cannot be charged at a temperature below 3°C (37.4°F).
- A white light means that the unit requires a firmware update. Make sure that your Deeper App is up to date, and then pair with your Deeper via the Deeper App while the unit is being charged. The firmware update will be initiated.
A red light or no light at all means that there may be an issue with the battery or the charging cable. Please try plugging the cable in and out for few times, as well as trying a different micro USB type B cable. If the problem persists, please contact Deeper Support.